At Sports Direct Retail Ltd, we are committed to ensuring that our digital content, services, and communications are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and welcoming experience for everyone, regardless of ability, in alignment with our core values of equity and respect.
Our Commitment to Accessibility
We are dedicated to meeting or exceeding the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as applicable local and international accessibility laws, including the Equality Act 2010 (UK) and other relevant regulations. Our goal is to make our website, digital materials, and communications usable by people with diverse abilities, including those with visual, auditory, motor, cognitive, or other disabilities.
Accessibility Features
We are actively working to enhance the accessibility of our digital platforms and services. Some of the measures we have implemented or are in the process of implementing include:
- Ensuring proper contrast ratios for text and visual elements.
- Providing text alternatives for non-text content, such as images and multimedia.
- Designing clear and consistent navigation for ease of use.
- Supporting keyboard navigation for users who cannot use a mouse.
- Ensuring compatibility with screen readers and other assistive technologies.
- Offering captions or transcripts for audio and video content, where applicable.
- Using plain language and clear formatting to improve readability.
Ongoing Efforts
Accessibility is an ongoing priority for Sports Direct Retail Ltd. We regularly review and update our digital content and services to identify and address accessibility barriers. We also welcome feedback from users to help us improve and ensure that our platforms meet the needs of all individuals.
Third-Party Content
Some content or services linked from our website may be provided by third parties. While we strive to ensure that third-party content meets accessibility standards, we do not have direct control over these external resources. If you encounter accessibility issues with third-party content, please let us know, and we will work to address the issue or provide alternative solutions.
Contact Us
We value your input and are here to assist if you encounter any accessibility barriers while using our website, services, or communications. If you have questions, feedback, or need assistance, please contact us:
- Email: [email protected]
- Contact Form: [Insert link to contact form, if applicable]
- Phone: [Insert phone number, if applicable]
Please provide details about the accessibility issue, including the specific page or content in question, and we will work to address your concerns promptly.
Accessibility Feedback and Resolution Process
We aim to respond to accessibility feedback within 5 business days. If you are not satisfied with our response, we encourage you to let us know, and we will escalate the matter to ensure it is addressed appropriately. We are committed to continuous improvement and value your collaboration in making our services more accessible.
Alternative Formats
If you require information or materials in an alternative format (e.g., large print, braille, audio, or other accessible formats), please contact us at [email protected], and we will work with you to provide the requested accommodations.
Compliance and Updates
This Accessibility Statement was last updated on [insert date]. We will continue to review and update this statement as needed to reflect our ongoing efforts and compliance with evolving accessibility standards.
Thank you for helping us create a more inclusive and accessible experience for everyone.
Sincerely,
Sports Direct Retail Ltd
[email protected]